International Sales Policy

Due to increased costs and complexities in international sales, all international orders (orders, shipment and/or payment from customers outside of the United States and Canada) will include a 10% International Surcharge.  This surcharge will be applied to each international order, equaling 10% of the order subtotal, applicable to orders placed by both previous and new international customers. The minimum surcharge is $25.00.  

For international orders, the 60-Day Absolute Satisfaction Guarantee will not be offered.  The Factory Warranty will be upheld, but shipping any products to and from our offices for either warranty or non-warranty repair will be the obligation of the customer.  

Online ordering is not available for international customers (orders, shipment and/or payment from customers outside of the United States and Canada).  Please contact us to get a quote, learn more about our international shipping options and place your order.  You may contact us by phone during our business hours (M-F,9am-5pm, CST) on either our Toll Free Line (1-800-443-5542) or our local line (615-383-4118).  You may also email us to get a quote and instructions for ordering.